Terms of Use

1. Agreement to Terms

By accessing and using the website quarrionshaklyra.world ("Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website.

These Terms constitute a legally binding agreement between you and Quarrionshaklyra ("Company," "we," "us," or "our"). They apply to distance and off-premises contracts with consumers in accordance with the EU Consumer Rights Directive (2011/83/EU) and the Finnish Consumer Protection Act (Kuluttajansuojalaki 38/1978, as amended). We reserve the right to modify these Terms at any time; we will notify you of material changes where required by law. Your continued use of the Website after such notice constitutes acceptance of the changes. For consumers, mandatory statutory rights under applicable law are not limited by these Terms.

2. Company Information

The Website is operated by:

3. Eligibility

To use this Website and purchase our products, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction.
• Have the legal capacity to enter into binding contracts.
• Provide accurate and complete information when placing orders.
• Comply with all applicable local, national, and international laws.

4. Products and Services

FlowBalance Plus and all products sold on this Website are dietary supplements. Important information:

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Our products are not medicines and are sold without prescription.
• Individual results may vary based on personal factors.
• You should consult a healthcare professional before use, especially if you have medical conditions or take medications.
• Product descriptions are for informational purposes only.

5. Pre-Contractual Information and Orders

Before you place an order, we provide the information required by the Consumer Rights Directive and the Finnish Consumer Protection Act (including main characteristics of the goods, total price including taxes and delivery, payment and delivery arrangements, and your right of withdrawal) on the product and checkout pages. This information is confirmed on a durable medium (e.g. by email) with your order confirmation.

When placing an order on our Website:

• All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated.
• We reserve the right to refuse or cancel orders at our discretion.
• Product availability is subject to change without notice.
• We strive for accuracy but do not guarantee that product descriptions or prices are error-free.
• If we discover an error, we will inform you and offer the option to proceed at the correct price or cancel the order.

6. Payment Terms

Payment terms for purchases:

• Payment is due at the time of order placement.
• We accept major credit cards and other payment methods as displayed at checkout.
• All payment information is processed securely through our payment providers.
• You agree to provide current, complete, and accurate payment information.

7. Delivery

Delivery terms for orders:

• Orders are processed within 1-2 business days.
• Standard delivery within Finland takes 3-5 business days.
• International shipping times vary by destination.
• Delivery times are estimates and not guaranteed.
• Risk of loss passes to you upon delivery to the carrier.

8. Intellectual Property

All content on this Website is protected by intellectual property rights:

• The Website content, including text, graphics, logos, images, and software, is owned by or licensed to us.
• You may not reproduce, distribute, modify, or create derivative works without our express written permission.
• Trademarks and service marks displayed on the Website are our property or the property of their respective owners.
• You may view and print content for personal, non-commercial use only.

9. Prohibited Uses

You agree not to use the Website:

• For any unlawful purpose or in violation of any applicable laws.
• To harass, abuse, or harm another person or entity.
• To interfere with or disrupt the Website or servers.
• To attempt to gain unauthorized access to any part of the Website.
• To transmit viruses, malware, or other harmful code.
• To collect or harvest personal data of other users.
• To impersonate any person or entity.
• For commercial purposes without our written consent.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law:

• The Website and products are provided "as is" without warranties of any kind.
• We do not warrant that the Website will be uninterrupted, secure, or error-free.
• We do not warrant that products will meet your specific requirements or expectations.
• Any reliance on the Website content is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability shall not exceed the amount you paid for the product giving rise to the claim.
• These limitations apply regardless of the legal theory on which a claim is based.
• Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Website or products.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Any content you submit or transmit through the Website.

13. Third-Party Links

The Website may contain links to third-party websites:

• We do not control or endorse these third-party sites.
• We are not responsible for their content, privacy policies, or practices.
• Your use of third-party sites is at your own risk.
• We encourage you to review the terms and policies of any third-party sites you visit.

14. Right of Withdrawal

If you are a consumer, you have the right to withdraw from a distance or off-premises contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day on which you (or a third party designated by you, other than the carrier) acquire physical possession of the goods. Detailed conditions, the procedure for exercising this right, and the model withdrawal form are set out in our Return Policy, which forms part of your contract with us.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Finland. For consumers domiciled in Finland, the mandatory provisions of Finnish law (including the Consumer Protection Act) apply. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Finland, without prejudice to your right as an EU consumer to bring proceedings in the courts of your place of domicile where applicable.

Nothing in these Terms affects your statutory rights under the mandatory consumer protection laws of your country of residence in the European Union or the European Economic Area.

16. Dispute Resolution

If you have a dispute with us:

• Please contact us first to attempt informal resolution.
• EU consumers may use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr
• Finnish consumers may contact the Consumer Disputes Board: kuluttajariita.fi

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Return Policy, constitute the entire agreement between you and the Company regarding your use of the Website and supersede any prior agreements.

19. Contact Information

If you have any questions about these Terms, please contact us: